By using our
Website and Services, you agree to comply with these Terms and
Conditions.
Zim Internet does not discriminate on the basis of age, gender,
race, ethnicity, nationality, religion, sexual orientation, or
any other protected status. All information you submit in registering
must be true, accurate, current, and complete. You agree to provide
and maintain accurate, complete and updated information to Zim
Internet .
As a member of Zim Internet , you will receive a password
with your account. You alone are responsible for maintaining the
confidentiality of your password. Furthermore, you are entirely
responsible for any and all activities that occur under your account.
You must immediately notify Zim Internet of any unauthorised
use of your account or any other breach of security known to you.
We reserve the right to revise the above terms and conditions
at any time.
We do not allow Adult, Warez, illegal MP3 Sites or IRC Bots.
You may not store more data in your account than your alotted
server space.
Your server space and ftp account is for your personal use only.
You must not divulge the password to any other person, and you
should take reasonable precautions to ensure that it is not discovered
by other people.
Data stored on our servers is not guaranteed to be backed up.
It is recommended that you keep an independent backup of all data
stored on your web space. You may not run server processes
(eg. talkers/IRC Bots) from your web space. We shall not
be held liable for any loss or damages caused by the use or misuse,
unavailability or removal of services. When your account
is closed, all files (including web pages, etc.) will be deleted.
We reserve the right to cancel your account at any time without
notice. Zim Internet will not be responsible for any damages your
business due to factors beyond our control.
To protect your privacy we never distribute your name or e-mail
address to any third parties. Users must not participate
in any form of un-solicited bulk e-mailing or spam. By logging
into your account, or uploading files to it, you are indicating
your acceptance of these Terms and Conditions.
Bandwidth
Zim Internet operates a fair use policy and therefore offers
unrestricted use of bandwidth. However, should your bandwidth
reach the points where it has an adverse affect on other service
users we reserve the right to disable your site until you can
reduce your bandwidth usage. For more information on our fair
use policy click here.
Web Pages
Commercial use of web and ftp space is permitted. You will
be responsible for the content of your pages, including obtaining
the legal permission for any works they include and ensuring that
the contents of these pages do not violate any applicable law.
You will be held responsible for and accept responsibility for
any defamatory, confidential, secret or other proprietary material
available via your page(s). We reserve the right to remove material
deemed inappropriate from your web pages, without prior notice.
We do not allow adult, warez or illegal MP3 web sites on their
servers.
Cancellation and Refunds
If you take out one of yearly packages we expect you to commit
for this period of time. Because of your commitment, we offer
a discount on the normal monthly price of our accounts. If you
cancel your account within your service period Zim Internet will
not make any refunds on any unused portions of your account. While
we do not offer refunds for pro-rated service (beyond our 30 days
money back guarantee which is applicable to annual accounts only)
you have no obligation to continue using our service. Our
money back guarantee excludes the refund of domain name registration
fees ,web design and secure server certificate purchases. We reserve
the right to cancel the service at any time. Customer refund requests
will only be processed in the case of service non-performance
where we are clearly at fault. Refund requests for problems beyond
our control will be refused. For example: Domain transfer
failure,failure of any third party script or program that's not
supported by Zim Internet and a customer's lack of experience
in dealing with web and internet basic protocols.